There are many occupations available in customer service or administrative departments for the UK civil
There are many occupations available in customer service or administrative departments for the UK civil service Industry where you’ll be required to deal with the general public via a call center or face to face. Other careers are IT-based, outdoors or practical, for example, jobs at a hostel where you’ll be working with homeless people, assessing benefits or helping visitors in a library or museum. Generally, you could begin with an apprenticeship which is accessible in business administration and customer service.
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Examples of Civil Service Jobs:
- Admin assistant: for a department (paper or IT-based)
- Library assistant: reshelving of items, assisting visitors and checking books or media in and out.
- Benefits helpline assistant: taking calls from the public and assessing benefit claims.
- Inquiry point advisor for local authority: assisting with public inquiries or directing them to other departments if needed.
A BPSS check (Baseline Personnel Security Standard check) is a legal requirement in the UK for civil servants, government contractors and members of the UK armed forces.
How to Get Into Public Service?
The Civil Service in the UK is presently recruiting around nine hundred graduates every year and offers a series of specialist training itineraries.
You’ll be required to have at least a 2.1 or 2.2, depending on the career you’re thinking about pursuing and for some occupations you’ll be needing the relevant degree which is needed for that subject.
There Are Graduate Schemes Available For Careers In Central Government Such As:
- Ministry of Defence (MoD) Defence Engineering and Science Group (DESG) scheme
- HM Revenue and Customs tax specialist programme
Both accept applications received from graduates with 2.2s.
Apprenticeship Schemes Offered By the Civil Service
Upon application you will need to have the following: A minimum of 5 GCSEs at grade A.
- Digital and technology scheme – two A levels at Grade A* to C in science, technology, maths, and engineering.
- Project delivery scheme – two A levels at Grade A* to D.
- The National Audit Office apprenticeship scheme – a structured and salaried scheme for school leavers who want to pursue a public service career.
- MET Office IT trainee scheme – for non-graduates who are interested in working in technology.
Careers in Local Government
For local government, the main graduate scheme is the national graduate development programme. Or you could also apply for a graduate scheme at the local authorities, for example, the Kent graduate programme or for a specific post.
Available jobs with local authorities can be found on the local government job site and are accessible in areas such as clerical or administrative work, housing and IT. These include roles which are open to school leavers. Doing temp work for a local authority can help you to get a permanent position at a later stage.
For individuals who are not keen on going to University but are interested in a position in public finance and want to gain professional training, they can apply to the Kent county council’s accountancy trainee scheme.