Healthier Ethos (3/24)

Music in a work environment can help productivity tremendously. I once held a job at a call center where they had a rule-no music in the workplace because we had to talk to customers on the phone. The problem was that everyone who worked there loved music. When walking in the building in the morning the atmosphere was dull and lifeless. Workers were miserable.

After some prodding, the manager finally let us listen to music quietly. The entire work environment changed – workers were generally happier answering the phones and completing their tasks. I’ve had similar experiences in other corporate environments as well.

Contributor: David Hawkins from

Written by James Metcalfe

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