No Blame Gaming (4/15)

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No blame-eliminating a person as the reason for your upset allows the process to flow faster.  When management is sidetracked with employee questioning and assessment, it gets in the way of a speedy resolution.  Complaints should be clear about the problematic issue not the employee that caused it. Management can handle that issue after you are satisfied.

Contributor: Kimberly Friedmutter CHt, author of Subconscious Power

Written by James Metcalfe

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