James Metcalfe
For me, the most important step in the process is to accept and own up to the mistake. It’s human nature to try and hide our failures or downplay their impact, but in the long run this can have some very negative implications. If we can’t identify why something went wrong, we cannot begin to take steps to rectify it.
Being open about a mistake with others can be a very exposing and daunting prospect for some, but in sharing my negative experiences with others, I can actively work with them to rectify the issue as a team rather than an individual.
Contributor: Jon Hayes from authorityhacker.com
