Dr. W. Edwards Deming, one of the legendary founders of the worldwide quality movement (whose techniques and training methods helped propel Japan to its economic boom through improved quality and efficiency), demonstrated his uncommon management philosophy using the format of his four-day, hands-on seminars. Deming’s seminars routinely had an audience comprised of engineers, managers, and business owners — and some of them were initially skeptical of his philosophy. But most were won over by the end of the seminar, and many have returned to hear Deming’s words a second time. Through this short, unique book, readers can experience the wisdom he imparted during those seminars.
Contributor: Timothy Wiedman | LinkedIn