Team leadership: Currently I lead a staff support group at a not-for-profit agency. My leadership is focused on improving relationships within the group to increase productivity. What I find annoying: group members who hijack the session and it becomes all about them.
For example: Joe tells us Jane wouldn’t accept his apology and he’s upset. Jane is blindsided (incident happened months ago) and others are confused (they knew nothing about this). This escalates as Joe is angry, Jane defensive and others trying to manage the fight and/or get back to group issues and agenda. How to fix: Members should consider the group. Ask yourself: Is my issue group related or personal? Handle personal issues outside the team meetings.
Contributor: Laura MacLeod
Company: fromtheinsideoutproject.com | Twitter