Like any profession, there are those who do just the minimum, but for the most part I found my co-workers to be responsible and considerate-both to each other and the customers. Customers may see the worker as lazy, because they are looking for special treatment, pampering and/or favors.
For example, when I bartended, customers often asked for ‘more liquor or wine'(no extra charge) or a free drink. When I politely said NO (this would be a violation that could end in me getting fired) they often turned nasty and/or found me to be a ‘bad employee.’ Playing by the rules and doing exactly what the job entails- not lazy- just responsible.
Contributor: Laura MacLeod from The Inside Out Project®