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How To Ace Phone Interviews: 9 Great Steps And Strategies

Phone interviews are an increasingly common means of potential employers gauging the employability of some of their applicants. This means that messing them up can be a costly error to make, especially in this ever growing technological age.

With nowhere near the amount of help and guidance around as there is for face to face interviews, this article has been made up in collaboration with several leading experts to help you make the most of your time on the phone.

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#1 Tell A Great Story

The phone interview is a gateway. The interviewer wants to know if you are someone they want to know. How do you get them to want to know you? Tell them a great story. The best story you can tell them is a story that sheds light on a certain aspect of growth in your career. If you can include a story about how you achieved results for someone, including yourself, then even better. A great story is relatable. It begins with a want and ends with a lesson, if you have time. Often, it's enough that there's room in a story for the audience to interpret the lesson. Stories of missteps can be great, because you can include how you came through, fixed a problem, made amends, dusted yourself after failure.

Contributor: Amanda Page from

#2 Treat It As The Real Thing

Treat this phone interview like a real interview. Be on time, do your research on the company, the position and the company. So many people treat a phone interview as just a screening call and keeping it casual can cost the opportunity.

Contributor: Noelle Johnson, Owner of My Interview Buddy

#5 Relax!

If a call wasn't scheduled and the recruiter catches you off-guard, it's ok to ask to schedule for a later time in the day or the next morning.

Phone interviews can be stressful, and you should be as relaxed and comfortable as possible. It also gives you some extra time to go through the position and the company's description one more time and prepare any documents you want to have with you, like your resume, during the call.

Contributor: Claudine Pilon, operation manager for Thorens Solutions Headhunters

#6 Avoid ‘Overselling’ Yourself

So many candidates convey a lack of confidence talking about the great work they have done. One candidate told me to ‘just look at my resume’! I was shocked! The truth is some people are not comfortable sharing about themselves and their work. But the phone screen is your first chance to really sell your skills. The resume was just an introduction we want to hear your talk about yourself in a confident but not conceited manner.

Contributor: Rhian Sharp (MBA, MHR) from

#9 Get Your Settings Right

Don’t be in the car. Don’t be around animals. Don’t be around screaming babies. Make sure your phone is charged. Focus on enunciating, speaking clearly, and not rushing your speech. Smile - people can tell when you smile on the phone. You want to sound professional, and be in an area that won’t result in distracting noises. No one wants to hear a dog bark when you’re on a phone interview.

Contributor: Matt Vaughn, Director of Talent Services at Full Stack Talent

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Written by James Metcalfe

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