Be Our Guest (2/10)

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One book that absolutely changed how I look at customer service and designing a great customer experience is Be Our Guest, by the Disney Institute. It breaks down Disney’s philosophy, principles, and practices through real customer and staff examples. I highly recommend the book for anyone delivering anything for someone.

Want to read more reviews of this book or buy it? Check out the links below:

Contributors: Jeffrey Kelly from AssetLab

Written by Ben Skute

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