It bothers me when a team member makes changes to a project without asking for permission first. For example, I assigned a simple data entry project to a team member, who was supposed to be entering in customer names and addresses. She turned in customer names, addresses, email addresses, and phone numbers. She felt as if she was going above and beyond, and I appreciated the thought, but it isn’t what I asked for. Her going “above and beyond” ended up making the project twice as time-consuming and twice as costly as it was supposed to be in the first place.
Contributor: James Pollard