“Slower is faster with people”. This advice was given to me after I rushed a conversation with an employee and missed an opportunity to teach and connect. As a businessman, I’m generally in a hurry, because I’ve got a lot to accomplish, so I got on the phone, asked the question, and then hung up super fast. After I hang up, a mentor of mine held me accountable and illustrates to me the damage that I had just done to the connection that I was trying to build with that employee, and then he said, “Nick, slower is faster with people.” It took a few days for it to all sink in, but once it did, the POWER that came from following the advice was incredible!
If you want to retain your employees, all you need to do is build a connection with them. That connection is going to come from listening to them, and going at their speed. Then you can invest in them with teaching and training that will be customized for them because you know who they are!
Contributors: Nick Glassett from Origin Leadership Group