Healthcare industry representatives have promised reduced patient costs for years. At the same time, many of their longest-lasting organizations have been dealing with serious financial problems related to increasing internal expenses. As a result, experts are starting to explore the possibility of using radical new healthcare software solutions that could help increase access to care while dropping prices to consumers as well as to their insurance providers.
While many of these technologies are currently in the experimental stage, a few of them have been used outside of the medical sector for some time. Configure, price, and quote software is perhaps the most established and attractive so far.
Rolling Out Healthcare CPQ Apps
Traditional CPQ solutions leverage machine-learning algorithms to provide accurate quotes to customers in a variety of businesses. A few vendors now produce healthcare CPQ apps that use this same kind of technology to figure out the best way to price medical procedures and treatments for prospective patients.
Healthcare facilities that take advantage of this software have often been able to eliminate various types of inconsistencies while also reducing delays. At the same time, they’re able to provide fairer prices to patients that ensure that they’re getting a fair deal. This has proven especially important for those who provide procedures that aren’t normally covered by standard insurance packages.
Perhaps most importantly, healthcare CPQ software has proven to be HIPAA-compliant. Several previous attempts at deploying AI-based price quote technology weren’t as successful at maintaining compliance with these federal directives. The fact that healthcare CPQ software is able to meet or exceed all government guidelines suggests that it’s certainly here to stay.
Those who’ve found success in this field have started to move on to applying other business technologies to the medical sector as well.
Customer Relationship Management Software in Hospitals
CRM programs collect a great deal of information, which made them unsuitable for use in hospitals and even smaller ambulatories. However, they can help to drastically reduce the amount of time and money spent looking for patient contact information when doctors suddenly need to get in touch with someone. Several vendors now produce CRM apps that automatically encrypt and anonymize all patient records stored within their databases, which makes them more useful for medical facilities than traditional commercial-grade solutions might have been.
These developments have encouraged some managers to propose an almost completely paperless operation.
Moving Remaining Records to the Cloud
Digital medical records have been the source of heated debate for a number of years now, but an overwhelming majority of hospitals and smaller ambulatories have migrated their recordkeeping operations to the cloud. However, they continue to use paper memos for countless types of informal communications. In many cases, small errors that come about as a result of these memos can turn into costly issues.
Online dashboards encourage collaboration between people in different medical departments, which can help to eliminate these mistakes. It can also help cash-strapped healthcare installations cut down on their office supply bills.